We understand that some customers may approach us to assist with dishwashing machines from other brands. Please note that it is not because we are unwilling to help, but rather due to business considerations.
Our technical support and spare parts are dedicated to the brands and systems we officially represent. Assisting in repairing competitor machines does not contribute to our service quality or product performance, and may sometimes create misunderstanding when the issues come from another brand’s design or condition. In such cases, even after replacing parts, new problems may arise — which can unintentionally reflect on us, despite not being the original supplier.
For this reason, we prefer to focus our expertise and resources on the machines and solutions we supply, ensuring customers receive the best performance, reliability, and long-term support from us.
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